Terms & Conditions
Welcome to Tredik. By accessing or using our e-commerce seller tools, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Use of Service: Tredik provides optimization, listing, and analysis tools for marketplace sellers. You agree to use these tools strictly for lawful purposes and in accordance with the policies of respective e-commerce platforms (such as Meesho, Flipkart, Amazon).
2. User Accounts: You are responsible for maintaining the confidentiality of your account credentials. We reserve the right to suspend or terminate accounts that engage in fraudulent activities, spam, or misuse of our system without prior notice.
3. Disclaimer of Guarantee: While our tools are designed to boost growth and improve listings, actual sales results may vary based on market conditions, product quality, and platform algorithms. Tredik is an independent service provider and is not officially affiliated with any marketplace.
Refund & Cancellation Policy
At Tredik, our primary goal is to ensure your e-commerce business experiences significant growth using our premium seller tools. We stand behind the quality of our services and offer a refund policy for our users.
If you feel that the tools have not met your expectations, you may initiate a refund request through our support portal within 48 hours of purchase. Once a request is submitted, our administrative team will conduct a thorough review of your usage logs and the reported issue. Please note that all refunds are strictly subject to a mandatory verification process, and the refund amount will only be processed and credited if our team finds the provided reason to be completely valid, genuine, and aligned with our service failure criteria. Requests made without a proper logical justification or due to user negligence will not be entertained.
Approved refunds will be initiated immediately from our end and will reflect in your original payment method (Bank Account/UPI) within 5 to 7 business days, depending on your bank's processing time.
For any queries or to raise a ticket, please contact our 24/7 support team via the Support section in the app.